Most bugs aren’t unconditionally experienced by all comers or they would have been fixed.

This is not always true. I can assure you, that the game can be published with even critical bugs, and the development team has zero effect on this decision because whether to publish a game and when to publish the game - it’s the publishing department to decide, not the development. Because the development department always cares about quality, and always wants more time to polish more. If the development department made the final decision, the games would be published years later than they are and their budgets would skyrocket. This is why it is important to take the business side of game development into account.

If you had bothered to read you would note they mention concrete defects that effected their playing not nits they were picking based on depth of experience.

One can experience a major defect while keeping positivity for the game, but as soon as you start noticing hundreds of even small defects, your positivity breaks. This is the price you pay for being a professional QA.

Given extremely misery return policies if your game’s profitability is actually materially harmed let alone destroyed by returns you might have released a broken piece of shit and need to blame yourself rather than customers who believed in you enough to at least initially put their money where their mouth is.

You are right. As a consumer, you are totally right. And I agree with this when this is about something tangible and monofunctional like pliers, cutting a tree, cleaning debris, or other products and services not affected by subjectivity. When it comes to subjective products and services there’s always more to account for. Something specific to blame for faults. For you it’s a “game” that is bad, for me, you are talking about the team behind the game, and the team is not one unit. Those are people. People fuck up.

Its a fucking game. If it doesn’t make you forget about it being a “product” and divert your attention from the reality for a few hours its developers have wholly and completely failed.

This is a very powerful thought right there. This is what’s great about games. Now tell me, is the attention of those 96% of people who enjoy this game despite noticing bugs being diverted from reality for a few hours? Did the developers actually fail on this one? Or is it just the Head of the Publishing Department at Larian who said “Enough. We are publishing this NOW!”, and a few individuals with a negative attitude toward a great product?

Did this sound like how humans talk when you said it?

If you click on my profile, you will notice that I’m from Kyiv, Ukraine. I’m not a native English speaker, I have almost zero speaking practice. In Ukrainian, this is called “professional deformation”, or “profdeformation” for short. I tried translating this phrase into English. Sorry, I failed.

You try to hire people who are literal soulless robots who think about the money that can be made from convincing people to pay you to shovel shit into their brain instead of having fun.

Sorry, but you didn’t get my idea. You see, the game development teams are very sensitive to the products they make. When publishing comes and says that we are publishing the game now, the development team gets hugely frustrated, as they know not 100% of the bugs are fixed. But each person who is able to perceive this from a business side can understand that this publishing demand can be based on budgeting and made to save the jobs of these developers even with anticipated losses due to negative reviews. By putting this understanding into the heads of my subordinates I save them from frustration and develop their understanding of how business works. This is how I do this, I’m not saying this is the right way.

Can you possibly keep your negativity to yourself if you have nothing useful to contribute next time?

I’m sorry my reply frustrated you. I didn’t want anyone to be insulted. This is just how I express my feelings. I’m a little rough as a person.