If Amazon is the shipper… then it actually is Amazon’s fault. I don’t order from Amazon very much, but when I do, it always comes from an Amazon labelled van. Sure, the people that drive for them technically aren’t “employees” but it’s still a division of Amazon, with their logo slapped on the side of the truck. They can’t hide behind “but they’re contractors, not direct employees.” So find better contractors who do a better fucking job, you god damned gaslighters. Owner is one of the richest motherfuckers on the planet and the reason he has so much god damned money is because people act like that kind of shit isn’t their fault, “because they’re contractors.” It’s still Amazon’s choice to contract their labor and slap an Amazon label on their trucks.
However, if the delivery was done by a third party, your position stands as correct.
I would start by contacting the seller. They may not be aware of returned items being put back into warehouse inventories. Either way, you can get a replacement or refund.
I love the 1-star reviews regarding late, missing, or damaged packaging because, yeah, that’s Amazon fault.
If Amazon is the shipper… then it actually is Amazon’s fault. I don’t order from Amazon very much, but when I do, it always comes from an Amazon labelled van. Sure, the people that drive for them technically aren’t “employees” but it’s still a division of Amazon, with their logo slapped on the side of the truck. They can’t hide behind “but they’re contractors, not direct employees.” So find better contractors who do a better fucking job, you god damned gaslighters. Owner is one of the richest motherfuckers on the planet and the reason he has so much god damned money is because people act like that kind of shit isn’t their fault, “because they’re contractors.” It’s still Amazon’s choice to contract their labor and slap an Amazon label on their trucks.
However, if the delivery was done by a third party, your position stands as correct.
What about if the product arrives with damaged or missing pieces (and the packaging is fine)? Serious question.
I would start by contacting the seller. They may not be aware of returned items being put back into warehouse inventories. Either way, you can get a replacement or refund.