• bleistift2@sopuli.xyz
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    5 months ago

    Hey, IT, I imported this data set twice, and now there are a lot of duplicates. Is there something wrong with the tool?

    – Yes, that happened.

  • OsaErisXero@kbin.run
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    5 months ago

    'The wind keeps blowing my wifi signal away ’ is more than enough information to diagnose the problem, and ‘the computer forgot my password’ is now a real thing since password managers started coming baked into browsers.

    We are so far beyond parody of ourselves that i have no idea how the onion stays in business.

      • Prison Mike@links.hackliberty.org
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        5 months ago

        It doesn’t help that most password managers kind of suck, you have to do a lot of manual work as a user sometimes.

        I wish websites would start supporting Webauthn/FIDO2 sometime soon. I’m sick of SMS-based 2FA becoming more popular lately (like 10 years late).

        • Fubarberry@sopuli.xyz
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          5 months ago

          Yeah, the bank that manages my mortgage has mandatory text message 2fa if you’re on a new computer. And something about Firefox keeps it from remembering my machine, so I have to do the text message 2fa everytime.

          Right now it’s working fine, but they had a period of a few months where the text messages would take 10-15min to send after you tried to log in, and the log in attempt would expire after 5 min, making it impossible to log in. All of which could be avoided if they would let me use a 2fa app.

          • Vilian@lemmy.ca
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            5 months ago

            cookies, firefox has protection against trackers, go to your bank site and click in the shield an the top left and disable it

          • Prison Mike@links.hackliberty.org
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            5 months ago

            I’ve configured 2FA with my bank using verification codes (can’t think of the proper name, it’s that Authy-/Google-style 2FA c. 2010) but then never utilizes it — it pretends that’s not set up and requests the SMS code. 🫠

            • elvith@feddit.org
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              5 months ago

              …its just a password to access a list of passwords.

              Unless you never thought of, implemented, regularly did and regularly tested your backup of the database. Or… try to use it on more than one device - maybe even at the same time.

              That’s the main problem with KeePass. It’s nice to have it offline, fully under your control and out of the cloud, but that comes with some responsibilities on your end. And now think of how the average user solves this. If you’re tech savvy enough, KeePass is great!

              • You technically only need it on one device if you don’t want to be able to copy/paste or use the autotype feature. Which works fine until you lose or break that one device or upgrade to a new one and forgot you needed to transfer your passwords or delete your database because you didn’t remember what it was and wanted to free up space.

                And Bitwarden has scary things like “self-hosting”.

              • cmnybo@discuss.tchncs.de
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                5 months ago

                It works fine with Syncthing so long as you only ever have the database open on one device at a time.

              • eatham 🇭🇲@aussie.zone
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                5 months ago

                Setup syncthing between the computers. If the person is not tech savy enough, they can always force the tech savy enough person they know to set it up for them. The are no problems with the tech, people just dont know it exists. Even if you don’t or can’t use syncthing (iOS users), you can just be stupid and put it in the cloud.

      • invertedspear@lemm.ee
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        5 months ago

        I work with programmers and devops people who think BitWarden is too complicated. I get it when it comes to the product team and BAs, but even then.

  • Transporter Room 3@startrek.website
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    5 months ago

    I have a friend who works for a local, but widespread bank, and got to head up their digital security and IT stuff. Not sure what all it encompasses, but he quickly found out that it was a lot, and the previous guy quit because he had had enough bullshit.

    Long story shorter, after a particularly bad week, he decided to just… Stop doing his job.

    Kept all their legal stuff and sensitive info under lock and key, but the smaller stuff, he just let it go. Went on vacation, turned everything off, didn’t do everything for a temporary replacement (which isn’t even his job, it’s hr’s) and spent a week playing video games and spending time with his wife and baby.

    Several employees just in his building basically ended up doing nothing by the end of the first day because they had locked themselves out of the system.

    By day 3 there were several lines that couldn’t be used by the tellers in every branch, older employees were bricking their systems so fast, construction workers started taking notes.

    By the end of the week they had people showing up at his door to try and contact him since nobody could get ahold of him. Some legit thought he was dead.

    His first words when he got into the office on Monday, we’re “THAT is why you pay me.”

    And after that, he was given 3 people to help out (he had been asking for 4) and they had a company come in and redo a lot of the computer systems that year.

    Still works for the bank, still has a team although I think they’re bigger now since they’ve opened a few more branches, and still tells that story at every gathering after his one single beer gets him tipsy.

    Is it just me, or do programmers only come in “lightweight” and “Rivals Þor in trying to drink the oceans dry” varieties?

    • joby@programming.dev
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      5 months ago

      Is it just me, or do programmers only come in “lightweight” and “Rivals Þor in trying to drink the oceans dry” varieties?

      Somehow I manage to be both. My alcohol tolerance is very high (which is great… I like a little buzz but never want to be actually drunk), but for me, one toke is over the line.

  • onlinepersona@programming.dev
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    5 months ago

    The “what do we even pay you for?” is just like with projects:

    “why isn’t this finished yet?”
    We have to add tests and make sure we’ve tried to cover our bases.
    “that’s not necessary, if it works now, just release it” That’s not-
    “I don’t care, I pay the bills”
    Sure thing boss.
    *a few weeks later* “This thing doesn’t work”
    Yeah, it’s what we wanted to test.
    “Well why didn’t you?”
    😐

    Anti Commercial-AI license

      • Asafum@feddit.nl
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        5 months ago

        The company I work for doesn’t advertise, we live and die by our reputation.

        Also: ship it, let the customer complain if they find it.

        …ffs

  • Forester@yiffit.net
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    5 months ago

    And what email are you sending us in from?

    Outlook

    And which Outlook email account are you sending that from

    Outlook

    For your Outlook account does it say something like bob@outlook.com?

    No it just says Outlook

  • Otter@lemmy.ca
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    5 months ago

    Oh, we do have a !talesfromtechsupport community (link). Looks like the mod is inactive and the community doesn’t have that many subscribers

    Maybe we can try making a new one here on programming.dev

    • graphito@beehaw.orgOP
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      5 months ago

      Touche, I get your point, indeed there’s a lot of tech supporty posts however narrowing the community is only good when it has enough content

      How about we wait out on fragmentation for flagship community of the instance until it starts to get at least 5 posts/day (30 posts/week)?


      For lurkers hoarding high quality content for this community, this is your sign to press the button “New post”

      • bleistift2@sopuli.xyz
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        5 months ago

        I wouldn’t have thought that content suitable for talesfromtechsupport would be acceptable here. As the description says,

        This is a place where you can post jokes, memes, humor, etc. related to programming!

        Customer support is not usually related to programming.

      • Lightfire228@pawb.social
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        5 months ago

        For lurkers hoarding high quality content for this community, this is your sign to press the button “New post”

        I’ve never really had good ideas to post

        Even on reddit

        • graphito@beehaw.orgOP
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          5 months ago

          if your coworker shared smt or you see smt online that made you chuckle, it’s good enough to repost it on lemmy. Dont’ overthink it

      • Otter@lemmy.ca
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        5 months ago

        Oh I don’t mind it, I like the post :)

        I was thinking that there might be a lot of Lemmy users working in such roles, without a place (that I know of) to share those stories