Alaknár

You don’t get it.

They are destroying the planet on top of all the other things.

Yeah, like, come on! Being born in the Middle East? Rookie mistake!

So do 100% concentrated evil, but they also wipe their arses with the constitution, set up concentration camps, and literally ruin the political and economic position of the US.

How do you usually deal with that aspect? What I do is to make the documentation easily skimmable (for advanced readers) and just accept the need for rework.

Confluence’s “Expand” element. Make everything into an easy to read task-list, but if more details are necessary, just expand a step and get an “idiot proof” description. Bookstack allows that as well, even better, because you can nest them (Confluence had that up until they “updated” the editor and killed half the features).

EDIT: “Include Page” in Confluence also works wonders here. For example, I have an article describing how to RDP to our AD server. In all articles that describe a process that needs to be done on the AD server, I just include that page. If any connection details change, I just edit the original article and the changes immediately propagate to all the other instances.

I write mine with a simple mindset: “imagine we go outside with a net, catch a random person off the street, sit them at the PC and tell them to do X. Will they manage, following this documentation?”

I also number every step (even if they’re stupidly simple and could technically be jumbled into a single sentence), so that when a user calls me asking for help with something documented, all I need to do is ask them “at which step of the instructions are you encountering the problem”, and then they hang up because they never read the instructions in the first place. Saves a lot of hassle!

Try asking any female friend

Why don’t you also ask him to end world hunger while you’re at it? He has equal chances at both.