• Railcar8095@lemmy.world
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      2 months ago

      My ex company had for more than 10 years keept all the data customers shared with us. Structured and standardized, should have been easy peasy.

      Somehow they were “appending wrong” in some way and data was useless. In think they were trying to reduce the size by aggregating a bit, but they did in a way that rendered the data useless.

      Of course the CEO wanted to train models with it anyway…

      • unphazed@lemmy.world
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        2 months ago

        10 years and no one bothered to pull some information at random? I mean generally companies have a schedule of assessments to ensure records. Even if it’s as simple as checksum.

        • Railcar8095@lemmy.world
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          2 months ago

          The thing is they had data that expected to be slightly aggregated, do not a 1:1. The problem comes when you try to use the data for analysis and realize it didn’t make any sense

    • palordrolap@fedia.io
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      2 months ago

      Backups are always considered to be too expensive up until the point that not having backups becomes more expensive. This applies to redundancy of all kinds except the one that means firing employees for not setting up the other kinds.

      • unphazed@lemmy.world
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        2 months ago

        Even at home. I do one usb backup and one internal backup of photos, home videos and documents. I would love to make backups of other stuff, but I can replace a lot of the other crap if need be, because hard drives kinda stalled in price drops.

    • Ephera@lemmy.ml
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      2 months ago

      I doubt anyone said it verbatim, but it happens that they’re deemed lower priority ad infinitum.

  • Maerman@lemmy.world
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    2 months ago

    So I have lived in South Korea for 6 years now. The fact that this fire has had such a major impact is quite typical of Korean bureaucracy and tech administration. Very few backups, infrastructure held together with scotch tape and bubblegum, overworked devs and maintainers. It’s a bit sad, especially for a country that exports so many tech products.

    • marcos@lemmy.world
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      2 months ago

      Last time we lost disks at work, there were full backups.

      They were just in the same disks as the data. And because everything is abstracted two times into virtual disks on virtual machines, and containers and volumes, the people responsible for the backups didn’t even know it.

      • Winter_Oven@piefed.social
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        2 months ago

        But won’t you like…check? That the backups are own their own drive? The whole 3-2-1 rule kinda make you want to check this, no?

        Or was it like they knew where the drives of the backups were, but they didn’t know those drives were being virtualized away and were in like production use?

        • marcos@lemmy.world
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          2 months ago

          I dunno what possibilities they actually had. But knowing the place, I can fully believe both that they weren’t allowed to check and that they never bothered.

          The most likely scenario in my head was that they sent a request to the provisioning team asking for the volume to be in a different disk, and that detail never made into the technician actually doing the work (that sits on the next chair, but the requests have to come from the system).

          (And the long term backups were fine. We lost 3 days of data.)

  • shalafi@lemmy.world
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    2 months ago

    I collect stories like this for when I need to make a case for purchasing new gear or services.

  • Damage@feddit.it
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    2 months ago

    You can’t lose computerised services if you don’t have computerised services. Checkmate SysAdmins.

  • Justas🇱🇹@sh.itjust.works
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    2 months ago

    In Lithuania, healthcare e-services went down after the basement where the servers were kept got flooded in a rainstorm. They went down for a couple of weeks.